Frequently Asked Questions
What happens if the book I want is unavailable?
Each book at Ascot Libros is unique, and we don't stock multiple copies. Once a book is sold, it's no longer available. However, you can contact us to help you find a similar title.
How can I request a book that's not listed?
Not all our books are listed online. If you're looking for a specific title, please contact us with the details, and we'll do our best to help you find it.
How does shipping work at Ascot Libros?
We offer free shipping for orders £30 and over within the UK. For orders under £30, a £6.00 shipping fee applies. For international shipping, please contact us. Orders are processed and dispatched Monday to Friday, usually within 24-48 hours. You will receive a confirmation email once your order is on its way.
How can I return a book?
We offer free returns. If you're not satisfied with your purchase, please contact us within 30 days to arrange a return. The book must be in the same condition as when you received it.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order on the courier's website.
How can I sell my books to Ascot Libros?
To sell your books, please submit the details of the book, including its condition and acquisition source, through our website. We will review your submission and respond within 3-5 business days.
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track your orders and manage your preferences more easily.
What payment methods do you accept?
We accept credit cards, PayPal, and Apple Pay for your convenience.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them directly from our website and they can be used for any purchase on Ascot Libros.